Liability Waiver & Release of Claims

This Liability Waiver & Release of Claims (“Waiver”) is a legally binding agreement between the User (“User,” “you,” “your”) and NxtStps Technologies LLC and its parent, subsidiaries, affiliates, officers, directors, employees, contractors, agents, successors, and assigns (collectively, “NxtStps,” “Company,” “we,” or “us”).

By accessing or using the NxtStps platform (“Platform”), User knowingly and voluntarily agrees to the terms below.

SECTION 1 – ACKNOWLEDGMENT OF NON-PROFESSIONAL STATUS

1.1 No Legal Advice or Legal Representation

User acknowledges and agrees that NxtStps: (a) is not a law firm; (b) does not provide legal advice, legal interpretation, or legal advocacy; (c) does not review submissions for legal sufficiency; (d) does not apply law to User-specific facts; and (e) does not act as a representative, advocate, or agent in any legal or administrative matter.

1.2 No Medical, Clinical, or Therapeutic Services

User acknowledges that NxtStps is not a provider of medical, psychological, crisis-intervention, trauma therapy, or clinical services.

SECTION 2 – ASSUMPTION OF ALL RISKS ASSOCIATED WITH PLATFORM USE

User expressly understands, acknowledges, and agrees that use of the Platform involves inherent risks, including but not limited to: submission of incomplete or inaccurate information; denial, delay, or rejection of applications; adverse outcomes in benefit or compensation claims; missed deadlines or procedural deficiencies; emotional distress associated with revisiting traumatic events; document formatting or technical errors; misinterpretation of third-party program requirements; incorrect or incomplete AI-generated suggestions; data entry, upload, or transmission errors. User voluntarily assumes all such risks, whether known or unknown.

SECTION 3 – RELEASE OF CLAIMS AGAINST NXTSTPS

In consideration for accessing and using the Platform, User hereby fully and irrevocably releases NxtStps from any and all claims, liabilities, damages, losses, demands, causes of action, and legal proceedings—whether known or unknown, suspected or unsuspected, direct or indirect—arising out of or connected to Platform use. This release includes claims based on: negligence; UPL allegations; misrepresentation or reliance; product liability; emotional distress; failure to warn; and third-party agency decisions.

SECTION 4 – USER’S DUTY TO VERIFY ALL INFORMATION

User acknowledges and agrees that they must independently verify all information before signing, certifying, submitting, or otherwise relying on documents prepared through or generated by the Platform. User agrees that they, and they alone, are responsible for: the accuracy of submissions; the completeness of documentation; ensuring compliance with all program requirements; understanding eligibility criteria; meeting deadlines; and reviewing all final documents.

SECTION 5 – NO WARRANTIES; DISCLAIMERS

The Platform is provided strictly “as is” and “as available,” without warranties of any kind. NxtStps does not guarantee: accuracy of content; completeness of AI suggestions; eligibility outcomes; successful submission; or acceptance of any document by third parties.

SECTION 6 – LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, USER AGREES THAT: NXTSTPS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; NXTSTPS SHALL NOT BE LIABLE FOR LOSS OF DATA, EMOTIONAL DISTRESS, LOST BENEFITS, LOST OPPORTUNITY, OR ANY FORM OF PERSONAL OR ECONOMIC LOSS; TOTAL LIABILITY OF NXTSTPS SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100) OR THE AMOUNT PAID BY USER IN THE PRECEDING TWELVE (12) MONTHS, WHICHEVER IS LESS.

SECTION 7 – INDEMNIFICATION

User agrees to indemnify, defend, and hold harmless NxtStps from all claims, liabilities, damages, and expenses—including attorney’s fees—arising out of: User’s reliance on Platform outputs; User’s inaccurate or incomplete submissions; User’s misinterpretation of program requirements; User violations of law or confidentiality obligations; User’s use of the Platform in a manner inconsistent with this Waiver or the Terms of Use.

SECTION 8 – KNOWING AND VOLUNTARY AGREEMENT

User acknowledges that this Waiver includes material provisions that substantially limit User’s rights and NxtStps’ liability. User affirms that they have read, understood, and voluntarily agree to this Waiver without coercion or undue influence. User represents that they are mentally and legally capable of entering into this Waiver.

SECTION 9 – GOVERNING LAW; ARBITRATION; CLASS ACTION WAIVER

This Waiver shall be governed by the laws of the State of Illinois. All disputes arising from this Waiver shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (AAA) in Chicago, Illinois. User waives any right to participate in a class, collective, consolidated, or representative action.

SECTION 10 – SEVERABILITY

If any provision of this Waiver is held unenforceable, the remaining provisions shall remain enforceable to the fullest extent permitted by law.

USER ACKNOWLEDGMENT: By clicking “I Agree,” “Accept,” or using the Platform, the User acknowledges that they have read, understood, and voluntarily consent to be bound by this Liability Waiver & Release of Claims.

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